Returns & Exchanges

At Leader Online, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return policy on all eligible items. Please ensure products are in their original packaging and unassembled to qualify for a full refund or exchange.

1

Initiate Your Request

Log into your Leader Online account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully repackage your items in their original boxes with all included hardware and manuals to prevent damage during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing