Frequently Asked Questions
Everything you need to know about upgrading your living space.
What are your standard shipping times for large furniture items?
Standard delivery for large furniture typically takes 7-14 business days depending on your location. You will receive a tracking link and a scheduled delivery window once your order leaves our warehouse.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery which includes bringing the item into your room of choice, full assembly, and removal of all packaging materials for an additional fee at checkout.
What is your return policy for home decor and furniture?
We offer a 30-day return policy. Items must be in their original packaging and unused condition. Please note that return shipping fees may apply for large freight items unless the product is defective.
Are the colors of the products accurate on the website?
We strive for the highest color accuracy; however, colors may vary slightly due to studio lighting and individual monitor settings. We recommend checking customer review photos for real-world perspectives.
Do your products come with a warranty?
Most of our furniture pieces come with a 1-year limited manufacturer's warranty covering structural defects and craftsmanship to ensure your home remains beautiful for years to come.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 24 hours of placement. Once an item has entered the shipping process, we are unable to make changes, and the standard return policy will apply.